Helped my Daughter get her car towed after it was hit. They did a great job and offered information on places that did excellent Body Work.

  I'm giving this place one star for this one encounter I had with this place.

To summarize the story, I had a friend with two flat tires who needed help. Because I had AAA, I went out to help them by calling in a tow for them.

Guy didn't take long to get out and was fairly fast at getting the car into the bed if the truck. It wasn't until we found out what was wrong with the tires that things went astray.

Because the valve pins were missing, the driver told us to go buy some at a local o Riley's as it was an easy fix.

So after some time of visiting two o Riley's because the first one didn't have it, we come back and get the new pins in. At this point, this is where I suspect that my major problem with this company and driver happened.

While away, the driver took and stole and air pods attached the key chain we left with him. Now, I'm retrospect we should of definitely thought to take the air pods with us but when you got two flat tires, have some semblance of hope with Your car and it's late at night, you ain't thinking about every detail so clearly.

When we got back hit installed the pins, gave the keys, and then charged me for the pins. Though it was a whole banter because he only wanted to charge me cash, and didn't offer me a receipt, that wasn't  the true problem.

The next day, that's when we found out the air pods where gone. In the hear of the moment and the excitement that we could finally end the night after at least two hours with the Flat tires and store hopping, we didn't notice the air pods gone.

Because this company is contracted with AAA,  I went ahead and made a claim with them because that POS stole the air pods. After calling it in on Friday, Steve from this company called me to ask a few  questions about the situation.

After complying, he said he would call me back and  get the issue resolved. Because it was around 1pm when he called, I thought to call back around 8pm because I never received a call.

He wasn't there so I called again the next day twice asking for him to know where we were with the situation but he kept avoiding my calls and never responded to any of my messages.

His lack of professionalism in this was frustrating as all I wanted were answer. When I thought his professionalism was at a low already, he sent  a cold email explaining that “this scenario we will be declining any responsibility's for air pods”.

This cold,, poorly written email shows me that this place not only lacks professionalism but any decent courtesy. I would not recommend using their services as there are at least two POS people working there.

  Wednesday morning my car wouldn't start so I had to call aaa and they sent a driver from this company. Altarik was so fast and professional!! He called to let me know he was close and showed up within ten-fifteen minutes! He was very very fast, barely took five minutes to get the car ready to go, even in a cramped alley. Driving to the mechanic he was really pleasant too and drove really carefully which I really appreciate. All in all really great experience from a crappy situation. Thank you so much for saving me and my car Altarik!! 110% recommend.